Terms of service
TERMS OF SERVICE
Last updated: June 22, 2026
Welcome to Brenfield. These Terms of Service ("Terms") govern your use of brenfield.com (the "Site") and any purchase you make from us. By using our Site or placing an order, you agree to these Terms.
1. Overview
Brenfield sells home goods, including teaware, through this Site. We reserve the right to refuse service to anyone, for any reason, at any time.
2. Products and pricing
All product descriptions and prices are subject to change without notice. We reserve the right to limit quantities of any product and to discontinue any product at any time. Colors and finishes may vary slightly from photos due to display settings and natural material variation (e.g., wood grain).
3. Orders and payment
By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the payment method submitted. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspected fraud.
4. Shipping and delivery
Estimated delivery times are outlined in our Shipping Policy. We are not liable for delays caused by circumstances outside our control, including carrier delays, weather, or customs processing.
5. Returns and refunds
Returns and refunds are governed by our Return & Refund Policy, available on this Site.
6. Intellectual property
All content on this Site — including text, graphics, logos, and images — is the property of Brenfield or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
7. User conduct
You agree not to use the Site for any unlawful purpose, to interfere with the Site's operation, or to attempt to gain unauthorized access to any portion of the Site.
8. Limitation of liability
To the fullest extent permitted by law, Brenfield is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products, including but not limited to damages from misuse of glass or wood components.
9. Product use and safety
Our teapot contains glass and is intended for use with hot liquids as described in the product instructions. Please handle with reasonable care. Brenfield is not responsible for injury or damage resulting from improper use, including use inconsistent with included care instructions.
10. Governing law
These Terms are governed by the laws of the jurisdiction in which Brenfield is registered, without regard to conflict of law principles.
11. Changes to these Terms
We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
12. Contact us
Questions about these Terms can be sent to support@brenfield.co.