Shipping policy

SHIPPING POLICY

Last updated: June 22, 2026

Processing time
Orders are processed within 1–2 business days of being placed. You'll receive a confirmation email once your order has shipped, along with tracking information.

Delivery time
Once shipped, orders typically arrive within 8–10 business days. Delivery times are estimates and may vary based on your location and local carrier conditions.

Shipping rates
We offer free standard shipping on all orders within the United States.

Order tracking
You'll receive a tracking link by email as soon as your order ships. If you haven't received tracking information within 3 business days of placing your order, please reach out to support@brenfield.co.

Shipping delays
Occasionally, factors outside our control — weather, carrier delays, customs, high order volume — can affect delivery times. We'll do our best to keep you updated if this happens.

Incorrect address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address, but we'll do what we can to help resolve the issue if you contact us promptly.

Lost or stolen packages
If tracking shows your order as delivered but you haven't received it, please check with neighbors or your building's front desk first, then contact us at support@brenfield.co so we can help investigate with the carrier.

Contact
support@brenfield.co